ServiceNow has released its latest Enterprise AI Maturity Index in partnership with Oxford Economics. The findings reveal a surprising trend in Europe and the Middle East: although AI investment continues to grow, the average AI maturity score across the region has dropped by 10 points year over year. As enterprises struggleRead More…

Infosys has announced an expanded strategic collaboration with ServiceNow to provide end-to-end managed services, leveraging AI capabilities of the Now Platform and the Infosys Enterprise Service Management Café (ESM Café) for enterprise business transformation. As part of this engagement, Infosys will aim to accelerate the ServiceNow implementation for enterprises such as First Abu Dhabi Bank (FAB), by almostRead More…